Name
Reimagining Service Delivery: lessons learned through adopting a change management approach
Date & Time
Wednesday, April 16, 2025, 11:30 AM - 12:15 PM
Description

Michelle Blackburn, Director, Programs and Services
George Jeffrey Children's Centre

Andrea Stach, Manager of Client Services - School Years Program
George Jeffrey Children's Centre

Lindsay McDonald, Manager of Client Services - Early Years Program
George Jeffrey Children's Centre 

This session will provide a case study of the organizational change initiative undertaken by George Jeffrey Children’s Centre to reimagine current service delivery and blend School-Based and Community-Based rehabilitation programs in advance of the 2024/2025 school year. Lessons learned will be shared for those considering future service realignment.